A moving company provides a service that aids people in transporting their belongings from one location to another. The company may offer services for local, long-distance, or international moves, and it might also provide storage options. It may also specialize in particular types of goods, such as furniture or vehicles. Moving companies are regulated by federal, state, and local authorities. They typically employ licensed truck and motor carrier drivers.
Some of the most reputable moving companies are those that offer transparent pricing. For instance, some movers require that the customer do an inventory of their items prior to quoting a price. Others offer online pricing quotes for both local and long-distance moves. Regardless, the moving company should clearly disclose any possible changes to the quote during the quoting process. For example, for NYC moves, a quote could change based on the building’s elevator access, the height of the apartment, and other factors.
In addition to providing transparency regarding their prices, the best movers will also be up-front about any potential additional fees. For example, some movers charge for additional services such as assembling furniture or cleaning up after the move is complete. Others may require customers to purchase boxes for their move, while still others might bring boxes and other supplies for the customers’ use at no extra cost.
A reputable moving company will also be upfront about its fees, including an initial deposit. It will explain the deposit and other charges clearly during the quoting process. It will also let customers know how to get a refund if they are not happy with the service provided.
If a customer has a problem with the services provided by a moving company, they should contact the company right away to see what can be done to remedy the situation. Depending on the issue, they may be able to get a refund or have the charges removed from their bill. If the dispute is serious, the consumer should also consider filing a complaint with the Better Business Bureau.
When choosing a moving company, be sure to choose a reputable company that is properly licensed and insured. The DOT and FMCSA websites allow consumers to check on the licensing status of moving companies. They can also see any complaints that have been filed against the company.
AVL, which is a top-rated moving company, puts its movers through a rigorous pre-hire screening process that includes extensive background checks and drug testing. In addition, the movers wear uniforms that distinguish them as AVL professionals. Whether you need to move an antique dresser or a motorcycle, this company has the expertise to handle all of your moving needs.
Allied Van Lines has agents across the country and world to assist with both full-service and DIY moves. Its specialized Snapmoves program for small moves makes it a great choice for New York City residents looking to relocate into a studio or smaller apartment. Other services offered by Allied include custom crating for specialized items, auto transportation, and short-term and long-term storage.